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- - About work
    - - Your rights
        Your basic rights at work
        Know your rights about pay, holidays, training, notice and much more …
        Aged 16-18 years?
        Young workers have special rights to protect them.
        My employer hasn’t paid me
        Find out what to do
        Sickness at work
        Find out what to do and if you're entitled to any pay
        Holidays
        Most workers have the right to paid holidays, find out your entitlement.
        Maternity and paternity rights
        Find out the rights of working parents
      - Problems at work
        What should I do about a problem at work?
        If you're unhappy about something at work, it's a good idea to try to sort out things early. This can avoid bigger problems developing between you and your employer.
        Dismissal
        Check to see if your dismissal was fair
      - Redundancy
        If you’re being made redundant
        Redundancy means that you are dismissed because your job is no longer needed.
        When can you be made redundant?
        Check if you are actually redundant
        Procedures your employer must follow
        Know the procedures your employer should follow when making you redundant
        Redundancy pay
        You may have the right to redundancy pay from your employer as compensation because your job has disappeared.
        Your situation after redundancy
        How to deal with your situation after redundancy
      - Looking for work in Hyndburn
        Job Clubs
        Get help looking for work
        Training
        See if you can develop new skills
        Apprenticeships
        Why not try an apprenticeship?
  - Coping with substance misuse
    - - Inspire
        If you, or a family member are living with a drug or alcohol addiction, ring Inspire on 08006521961, or pop in to Maundy Relief
      - Maundy Relief
        If you, or a family member are living with a drug or alcohol addiction, ring Inspire on 08006521961, or pop in to Maundy Relief
  - Getting benefits
    - - Frequently asked questions
        What am I entitled to?
        You can do an online benefit check through the entitledto website.
        What if I have no money?
        If you're really struggling there are people who can help
        What can I get if I have a low income?
        If you're on a low income you may be able to claim Income Support along with other benefits.
        Can I get help while looking for work?
        There's help available to support you while you look for work.
      - Disability benefits
        Employment Support Allowance
        If you're too ill to work and not getting sick pay.
        Disability Living Allowance (DLA)
        DLA is being replaced by Personal Independence Payments.
        Personal Independence Payments (PIP)
        A benefit for working age people with a long-term health condition or disability.
      - Support for Council Tax
        Can I claim council tax support?
        If you are on a low income, you may be entitled to help towards your council tax bill.
        How to claim council tax support
        Online council tax support claim form
        Council Tax rates for Hyndburn
      - Housing Benefit
        Am I entitled to housing benefit?
        Housing benefit can help towards the cost of your rent. Find out if you are eligible.
        How to claim housing benefit?
        Online claim form for housing benefit
        What if I can’t afford my rent or council tax top ups?
        Extra help if you're struggling
      - Tax Credits
        Working Tax Credit
        You may be eligible for a top up on your earnings.
        Child Tax Credit
        Child Tax Credit is one of a number of benefits to help families.
      - What if my benefits are sanctioned?
        Who can help?
        There are options to ask for a decision to be looked at again and lots of places in Hyndburn to get help.
        First Stage
        Mandatory reconsideration
        Next stage
        Appeals
      - Older People
        Pension Credit
        Pension credit is one of a number of benefits for older people
      - Universal Credit
        What is it?
        Find out what the new Welfare Reform benefits are
        Who can get it?
        Find out if you'll be eligible for the new Welfare Reform benefits
        When is it being rolled out in Hyndburn?
        When will UC reach Hyndburn?
  - Immigration
    - - Visas
        Visa Requirements
        Do you need one and what do they allow you to do
      - Coming from abroad and claiming benefits
        The habitual residence test
        Do you need to meet the conditions of the habitual residence test?
        British and Irish citizens
        What you need to know when you return to the UK
        EEA nationals
        What you need to know when you come to the UK
        Non-EEA nationals
        Make sure you don't affect your immigration status
        If you fail the habitual residence test
        Options if you fail the habitual residence test
      - Getting further help
        Immigration advisers
        Immigration rights are complex, get specialist help
        Immigration Law Practitioners’ Association (ILPA)
  - Living with illness
    - - Easy health
        Easy Health website
        Website that's easy to read with information all about health
      - NHS services
        NHS services and help with health costs
        See what services are available and any help you can get with costs
        NHS patients rights
        Know your rights to healthcare
      - Local services
        Homewise
        See what help is available right on your doorstep
  - Older people
    - - Finances
        Benefits
        The age when benefits are paid to older people is changing
        Pensions
        Find out about personal and workplace pensions
      - Your health
        NHS services
        Additional NHS services for older people.
        Care homes
        How to choose a care home
      - Local services
        Age UK Lancashire
        For help and advice on any issues for the over 65s
        Homewise
        See what help is available right on your doorstep
  - Relationships and family
    - - Living together, marriage and civil partnerships
        Getting married
        Living together, marriage and civil partnerships
        Living together, marriage and civil partnerships
        Find out your rights depending on the legal status of your relationship
        Forced marriage
        Get help reporting this crime
      - Children and young people
        Child maintenance
        Parents have a responsibility to support their children
        Young people and family
        Young people's family rights
      - Relationship problems
        Ending a relationship
        What you need to know when separating from your husband, wife or partner.
        Family mediation
        Get help talking through your issues
      - Domestic violence
        Domestic violence and abuse
        Take control of an abusive relationship
        Help and support in Hyndburn
        Local help from HARV
      - Grandparents
        Grandparents’ Association
        If you're a grandparent, the Grandparents' Association can provide advice, information and support for you.
      - Death and wills
        When someone dies
        What to do after a death
  - Struggling with money
    - - Bailiffs (Enforcement Agents)
        What are bailiffs?
        Bailiffs are enforcement officers and they have legal power to collect certain debts.
        Can bailiffs visit my home?
        You should get notice in advance that a bailiff is likely to call.
        Do I have to let bailiffs in?
        You don't have to let a bailiff into your home but there are some times when they are allowed to force entry.
        Stopping bailiff action
        You'll usually get a warning if the person you owe money to is going to send an enforcement officer. There are several things you can do to stop this happening.
        More information on bailiffs
        Links to more information on bailiffs, their powers and how to deal with bailiff action.
      - Paying rent
        Rent arrears
        Don't ignore the situation. If you don't take action to deal with rent arrears quickly, you could lose your home.
        Help with your rent
        You may be able to claim Housing Benefit, read here for more information then use Hyndburn Borough Council's eclaim form.
      - Mortgage arrears
        First steps
        There are lots of options if you're struggling to keep up with mortgage payments.
        Eviction for mortgage arrears
        It's vital to know how to deal with your mortgage lender if you're threatened with eviction.
      - Payday loans
        What are payday loans?
        Payday loans can lead to serious debt problems. There are other ways to get help.
        How to stop payments
        Payments from your debit card at a future date can be stopped.
        Making a complaint
        See if you can complain if your Payday lender doesn't follow the rules.
  - Young people
    - - Rights
        Law
        Know your rights if you're 14-18 years old
        Work
        There are special laws to protect the employment rights of young workers.
        Housing
        What to do if you're homeless or looking for a place to live
        Health
        Making your own decisions about your health
        Money and consumer
        Find out how to manage your money and your rights when you buy from a shop or on the internet
        Benefits
        What help is there for you?
        Travel
        Cars, planes and passports - what you need to know
  - Your home
    - - Finding a home
        Who can help me to find a home?
        Get advice and information onn finding a home that meets your needs
        Hyndburn Homes
        Apply for a Hyndburn Home property using B-with-Us
        Renting privately
        Get help from the Housing Advice Service
        What should I do if I am homeless?
        There's local support to help you
      - Renting your home
        Private renting
        Know what types of rental agreement there are and how to safeguard your deposit.
        Housing association tenants
        Find out your rights as a social housing tenant
      - Repairs
        What repairs should my landlord do?
        Find out what your landlord is responsible for
        What repairs should I carry out?
        Find out what you're responsible for
        Local services
        See what help is available right on your doorstep
      - Eviction
        Can my landlord evict me?
        You should get specialist help
        Can my mortgage lender repossess my house?
        Get help and support to deal with your mortgage lender
      - Electricity, gas and water supplies
        How do I find a cheaper energy supplier?
        Looking for a better deal on your energy prices?
        Problems withyour energy supplier?
        Common problems with energy supplies
        Problems with your water supply?
        Common problems with water supplies
      - Problems with neighbours?
        How to deal with neighbour disputes
        Suggestions on how to sort out problems with a neighbour
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Tools & Resources
- - Benefits Calculators
    - Online tools to check entitlement to benefits
  - Budgeting
    - A tool to help you work out your weekly budget and print out an income and expenditure statement
  - Housing rights
  - Sample letters
    - If you need help writing a letter there's lots of samples for you to use online
  - Fact sheets
    - Factsheets and guides on almost every subject
  - Hyndburn Handbook
    - The Hyndburn Handbook is a searchable bank of information on local and national agencies offering advice, information and support.
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Age UK Lancashire

Age UK Lancashire has an office in Accrington where you can get help with benefits, health and financial matters