Rent arrears

You will need to contact your landlord as soon as possible and try to make arrangements to pay back what you owe.


However, before you do this, you should check that you owe all the money your landlord says you do.

You might not be responsible for all the arrears if:

  • you’re not the tenant or someone else you live with owes the money,
  • your landlord has not recorded all your rent payments correctly, 
  • you took over the tenancy from someone else and your landlord is trying to charge you for rent from before you took over the tenancy,
  • you’re not getting all the Housing Benefit you should be.  


Check out Shelter’s website for more information or click here for a fact sheet on rent arrears.

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